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== '''Welcome''' ==
This page is written and maintained by the Superbloom team. It contains all the information you need to plan and book the coaching sessions you get as part of your funding period at Prototype Fund. '''If you still have questions, contact the Superbloom coaching team ([https://superbloom.design/about/people/alicja-peszkowska/ Alicja Peszkowska], [https://superbloom.design/about/people/victory/ Victory Brown]) at coaching@superbloom.design'''.
We hope you enjoyed kick-off day and our presentation.


This page is a hub for getting started on your coaching journey with Superbloom and we are excited to be working with you!
You have been selected for funding because you are good at what you do. But no one, not one person, and also not an interdisciplinary team of four, can be an expert in every single aspect of building and running a tech project. During the funding period at Prototype Fund, you get to pick the brain(s) of experts in a field where you could use support.


Coaching can be a variety of things.  Whether a discussion on strategy or methods, a hands-on design workshop or a usability test with current or potential users.  We’ve made a list of popular themes and topics in the page below.
== How many hours of coaching do you get? ⏱️ ==


Below you will find more information about our coaches, how to book your session, how we can help you with your project, and more.
* In the regular funding period, you may book up to 4 hours of coaching support with Superbloom.
* In the Second Stage (if you are a part of it), coachings are mandatory for each project. Superbloom is one of the coaching partners for the Second Stage.


== '''Dive straight in!''' ==
== How to book? 📌 ==
If you would like to book your session straight away, here are some useful links:


> '''Ask us a question''': coaching@superbloom.design, and one of the coaching team (Nicola or Molly) will reply.
# First, think about what you would like help with. If it helps, you can check out the list of topics below 👇
# Write us an email at coaching@superbloom.design. If you have looked at [https://superbloom.design/about/people/#coaches our coach profiles] and already have an idea who you’d like to work with, let us know. If you aren’t sure, just ask us to match you with the appropriate coach(es).
# Please let us know about:
#* Your preferred languages (all of our coaches speak English, many speak German, but not all)
#* Accessibility needs
#* Any time constraints (e.g., you are going on vacation for two weeks)
#* Whether you would like to meet in person in Berlin or remotely
#* Your preferred online meeting platform (Jitsi, Signal, Whereby, Wire, GMeet, Zoom, or something else?)  
#* If you’d like a private session. We are onboarding new coaches, which means your coach may be accompanied by a colleague who is listening and learning.  If that is not ok with you, just say so!
# We will be in touch with you within two working days. Once you have booked, you will receive an email confirmation, and the appointment details will be added to your calendar.
# You can book each session with a different coach depending on your needs. However, we strongly recommend you consider working with a coach for more than 1 one-hour session.


> '''Book your coaching session''' via our OS booking tool: [https://book.undersco.re/forms/51908deb-8cfa-4299-ac11-8add9ee62a7c '''book.undesco.re'''].  Not all coaches have a book.undersco.re link.  If so, please email ''nicola@superbloom.design''. If you're not sure who would be the best coach for you, please email Nicola.
== Who is Superbloom? 🌸 ==
[https://superbloom.design/work/ Superbloom], formerly called Simply Secure, was founded in 2014 as a US 501c3 nonprofit to help build usable secure communications tools and make it possible for everyone to have access to security and privacy.


> [https://superbloomdesign.notion.site/Superbloom-CoachingCollaborative-40a15bdd3d004abca8d22b4c9a5be019 '''View all our coach profiles'''] including further information about our coaching offering. We have nearly 30 coaches with a wide variety of skills!
Superbloom leverages design as a transformative practice to shift power in the tech ecosystem. We view design as an opportunity to intervene and center people and their needs. We collaborate closely with others in the space to grow the community focused on shaping our collective online future. Our vision is a world where everyone has the knowledge, network, and digital tools needed to enrich their lives.


== '''Overview''' ==
What matters for you is that Superbloom supports Prototype Fund teams through individual coaching and direct support in the design of software projects, especially in the areas of design, user experience (UX), strategy, community, and project management. Superbloom and the Prototype Fund have been working together since 2017.
Superbloom is contracted to supply design and UX coaching services to Prototype Fund, Germany and has been working with the fund since 2017.  We coach approximately 25 projects per year in two cohorts.


== '''What is the Prototype Fund ?''' ==
== Topics 🎯 ==
The Prototype Fund is an Open Knowledge Foundation Germany project, funded by the Federal Ministry of Education and Research (BMBF).
Coaches can help you with the following topics:


The '''Prototype Fund''' has supported ideas in civic tech, data literacy, data security and software infrastructure by funding projects since 2017, which gives it the necessary means to implement innovative software prototypes for the greater good.
* Branding
* Governance
* Interface design
* Team dynamics
* Illustration + visual design
* Workflows
* User research
* Documentation
* Information architecture
* Licensing
* Writing + communication
* Fundraising + sustainability
* Accessibility
* Narratives + framing
* Conference presentations
* Community dynamics


One of the main benefits provided by the Prototype Fund is freeing people from dealing with German government bureaucracy.
Don't see the topic you need help with on the list? Don't worry, and reach out to us anyway. We will help you find someone who will support you.


Prototype Fund stipulates that all projects are based in Germany.
=== Can I prepare my application for the Second Stage with Superbloom? 🔮 ===
Good question! The coaching sessions with Superbloom can NOT be used to prepare your application for the Second Stage (written or pitch).  


== '''What is Superbloom?''' ==
Of course, it is perfectly fine to discuss how to make your projects more sustainable during the coaching sessions. This is how we define the boundary between “application preparation” and “steps toward sustainability”. What you can't use the coaching sessions for:
Superbloom, formerly called Simply Secure, was founded in 2014 as a US 501c3 nonprofit to help build usable secure communications tools and make it possible for everyone to have access to security and privacy. We launched as Simply Secure and in October 2022 we rebranded to Superbloom.


Superbloom leverages design as a transformative practice to shift power in the tech ecosystem. We apply a holistic approach and view design as an intervention opportunity to center people and their needs. We collaborate closely with others in the space to grow the community focused on shaping our collective online future. Our vision is a world where everyone has the knowledge, network, and digital tools needed to enrich their lives.
* Support with the preparation of the strategy, content or for the writing of your written application for the Second Stage,
* Support with the preparation of the strategy, content or for the writing of your pitch for the Second Stage,
* Any other questions related to working directly on the application.


We support teams through individual coaching and direct support in the design of software projects, especially in the areas of design, user experience (UX), strategy and project management. Our support covers topics such as user needs analysis, interaction design, content strategy, information architecture and usability and is tailored to the individual challenges of each project. Our work is highly collaborative and constantly building design capacity; our value-based approach helps teams focus on the needs of target groups.
== Sprechstunden 💬 ==
Superbloom also hosts “Sprechstunde” sessions during each round, each with a set topic. One or two coaches with expertise in the topic area are invited to give a short presentation, and afterward, the coaches answer questions from you.


* We empower practitioners to build trustworthy technology through professional education and research.
During this round, AMAs will take place on the last Thursday of almost every month, starting in June 2026, from 3:00-4:00 PM CEST. The topics were determined post-kick-off through a survey.  


* We are an international team with expertise in research, design, software development, and product management, supported by a diverse set of advisors and partners.
* 25 June 2026, 3:30 pm – 4:30 pm CEST: User testing
* 27 August 2026, 3:30 pm – 4:30 pm CEST: Narratives and Framing
* 24 September, 3:30 – 4:30 pm CEST: Fundraising and Sustainability
* 29 October, 3:30 – 4:30 pm CEST: Communication


simplysecure.org
== Prepare for your session 📚 ==
 
== '''How the coaching program works''' ==
 
* The Prototype Fund has two six-month cohorts or rounds:
** '''''March-August:''''' kicks-off with a week of presentations at the end of February
** '''''September-February:''''' kicks-off with a week-long programme of presentations at the end of September
* In each six-month round there are approximately 25 projects. Prototype Fund (PF) gives each project four hours of coaching.
* PF invites each project to introduce itself to us and we commence the booking process.
* Each project usually books two hours' coaching at the start of the six month round and two hours at the end of the six-month round.  Coaching is not compulsory.
* We also work with the Prototype Fund on a separate basis to support some of its alumni projects around open source community work. For these projects, the Prototype Fund reaches out to us when a coaching need arises.
 
== '''Our coaches''' ==
Collectively, our friendly coaches share over two centuries of experience in a large variety of sectors.  Our coaches either work for Superbloom, or as a Fiscally Sponsored Project, or they are contractors who run their own company or work in a freelance capacity.  You can find more information about each including a bio, social media links, their interests and languages spoken by clicking on their profile [https://superbloomdesign.notion.site/Superbloom-CoachingCollaborative-40a15bdd3d004abca8d22b4c9a5be019 here].
 
== '''Topics and themes''' ==
You can find a list of some of the topics we cover [https://superbloomdesign.notion.site/Superbloom-CoachingCollaborative-40a15bdd3d004abca8d22b4c9a5be019 here] and we can help match you to the coach who would best serve your project needs.
 
== '''What we can work on''' ==
We have listed some of the ways below we can help you to realise the potential of your project:
 
* Structuring your approach to design decisions
* Sign-up and onboarding
* Thinking aloud while you watch first use (screen share or in-person)
* Thinking aloud while undertaking specific tasks you're developing
 
* Task flows
* Looking at information architecture (what are the menus, what are the items in the menus) and identify opportunities for simplification
* Navigation, menus and overall organization. Setting and control panels are a common place where confusion piles up, is there anything to do there?
* Make sense of your tool
* Helping to communicate what your tool does
* Looking at naming and descriptions in the app store or website and identifying ways to clarify the explanation.
* Looking at the setting and control panels. How much customization do you need?
* Competitive benchmarking from similar or analogous products. Would users expect a certain kind of interaction? Who handles this effectively?
* Discuss ways to gather additional feedback, e.g. setting up a customer advisory board or undertaking user research sessions, strategies for recruiting, ways of gathering feedback to prioritise features not yet built.
* UI suggestions (increasing white space, adding visual elements, etc.)
 
If you’re stuck, we can help unstick you!  We are a very friendly bunch and we’re here to help you in whatever way we can.
 
== '''What does a coaching session look like?''' ==
'''How long is a session?'''
 
* Typically two hours, but if you would like four 1-hour sessions or something similar, we can work with that if it would be a better fit for the project’s needs.
 
'''How do we document the sessions?'''
 
* Coaches type all their notes directly into a Notion Page.
 
'''Do you need to send your questions/topics in advance of the session?'''
 
* You can send us information to review before your session if you wish or we can dive straight in during the session.
 
'''How do I prepare for my session?'''
 
* Prior to your session, please think about what you wish to work on and what you wish to achieve during your session and what you would like to be the outcome  If you have materials you would like us to review or read before the session, please send them to nicola@superbloom.design.
 
'''Can I receive coaching in German or English?'''
 
* Yes you can coach in your preferred language, though some coaches speak English only.  Please see the coach profiles for more information.
 
'''Do I need to book the same coach for each session?'''
 
* Most, but not all projects will book the same coach for both 2-hour sessions.
 
'''Where are our coaches based?'''
 
* Our coaches are based in five continents! We have worked hard to recruit new coaches to ensure we have a coach for your needs.  This means that if if an evening or early morning session would work best for you and your team, we can facilitate that.
 
'''Where do we meet?'''
 
* Online or, if you are based in Berlin, we can organise a mutually convenient location.  Online sessions may be held in GMeet, Jitsi, Signal, Whereby, Wire or Zoom, or if you would prefer another platform, please let us know.
 
== '''Booking your session''' ==
You can book your coaching session via our OS booking tool: [https://book.undersco.re/forms/51908deb-8cfa-4299-ac11-8add9ee62a7c '''book.undesco.re'''].  Not all coaches have a book.undersco.re link and if so, please email ''nicola@superbloom.design''. If you're not sure who would be the best coach for you, please email your main point of contact: nicola@superbloom.design to introduce your project and we can help match you to a coach.  Once you have booked, you will receive an email confirmation and the appointment details will be added to your calendar.
 
As part of the booking process Nicola undertakes the following tasks:
 
* Answers queries from, and liaises with the projects and coaches team
* Coordinates all aspects of bookings in cal.com or via email
* Keeps the project coaching tracker up-to-date
* Adds calendar entries and meeting links for each booking
* Liaises with the Prototype Fund team
 
== '''Preparing for your session''' ==
Prepare for your session:
Prepare for your session:


* Send us any relevant information you’d like us to review beforehand
* Strongly recommended: write to your coach(es) in advance with some info about what you’d like to discuss, and include a link to your work in progress if possible. This helps them prepare to help you.
* Write down what you would like to know by the end of the session and share this information with your coach at the start of the session
* Check you’ve received a calendar invite with a booking link
* Check you’ve received a calendar invite with booking link
* Find a quiet place with no distractions
* Enter the call five minutes early to cover off any potential tech glitches
* Enter the call five minutes early to cover off any potential tech glitches


Please bring the following to your session:
Please bring the following to your session:


* A list of questions and goals, challenges or blocks
* A list of questions, goals, challenges, or blocks
* A physical notebook and pen
* A computer
* As many team members as you wish
* Any demos, mock-ups, or sketches you may have
* Any demos, mock-ups, or sketches you may have


== '''What next?''' ==
== Confidentiality 💭 ==
Pick your coach depending on your location, language, questions and goals.
We want you to be able to speak honestly in coaching sessions about struggles you are having, without fear that it will hurt your reputation with the Prototype Fund or the wider community.
 
Prepare for your session by making a list of things you’d like to discuss, and if you wish, send information to your coach prior to your session.
 
[https://book.undersco.re/forms/51908deb-8cfa-4299-ac11-8add9ee62a7c Book your session.]
 
Also, check out the [https://simplysecure.org/what-we-do/ux-guidance/ design coaching] page on our website.
 
== '''Further information''' ==
'''AMA'''
 
At the start and end of the round we host an AMA session where you can ask us anything about your project.
 
'''Coach Training'''
 
We are training new coaches and your coach may be accompanied by a colleague who is listening and learning.  If you would rather a private coaching session, no problem! Please email coaching@superbloom.design.
 
'''Follow-up Coaching'''
 
We offer follow-up coaching once the six month Prototype Fund cohort has completed. You can find more information in the [https://superbloomdesign.notion.site/Superbloom-CoachingCollaborative-40a15bdd3d004abca8d22b4c9a5be019 Superbloom CoachingCollaborative].  Please email coaching@superbloom.design for our fees and further details.


'''Feedback'''
Within the Superbloom coaching program: we discuss details about the coaching sessions so that other coaches you work with are caught up. All coaches have access to all session notes left by other coaches. This makes handoffs smooth and efficient, so you don’t have to repeat yourself with new coaches. You can opt out of this by letting your coach know that you would prefer them to keep your session confidential, even from Superbloom.
Example: “Blackbox is having a really hard time managing its community’s expectations around AI.”
With the Prototype Fund team: we discuss the topics we talk about, but not the exact details.
Example: “We did a coaching with Blackbox about the community’s expectations about AI.”
When talking to people outside our coaching program: we may mention the teams we coached, which coaches worked together, and the topics they worked on in very general terms. We won’t publish which teams worked with which coaches. However, coaches may mention teams they have worked with.
Example: “Our coaches Bart and Lisa did an interesting coaching session about community-building the other day, and we learned X and Y.”
Example: “Oh, I know Blackbox! I did coaching with them through the Prototype Fund.”


We welcome your feedback!  If you have any comments or suggestions about how we could improve any aspect of our coaching process, please email coaching@superbloom.design.
== Feedback ♻️ ==
We really welcome your feedback. We truly do.


== '''Who is the Superbloom Coaching team?''' ==
It’s important for us to understand how we’re doing. Feedback motivates coaches to continue contributing their time and expertise. It helps us evaluate our work against our mission and impact goals. It also helps us improve the program's logistics.  
Our coaching team comprises Georgia Bullen, Molly Wilson and Nicola Pratt.


== '''Questions and help''' ==
After each coaching session, we’ll send you a very short survey (just 5 questions!). We’d really appreciate it if you could take a minute to fill it out.
The Superbloom coaching team: coaching@superbloom.design is always on hand to answer any of your questions and welcome your feedback and suggestions. Please feel free to email us at any point.


We wish you all the best with your project and look forward to hearing from you soon!
And if surveys aren't your thing, or you’d prefer to share feedback another way, please feel free to email us directly coaching@superbloom.design. We’d love to hear your thoughts, delights, frustrations, and suggestions.

Latest revision as of 13:27, 21 July 2026

This page is written and maintained by the Superbloom team. It contains all the information you need to plan and book the coaching sessions you get as part of your funding period at Prototype Fund. If you still have questions, contact the Superbloom coaching team (Alicja Peszkowska, Victory Brown) at coaching@superbloom.design.

You have been selected for funding because you are good at what you do. But no one, not one person, and also not an interdisciplinary team of four, can be an expert in every single aspect of building and running a tech project. During the funding period at Prototype Fund, you get to pick the brain(s) of experts in a field where you could use support.

How many hours of coaching do you get? ⏱️

  • In the regular funding period, you may book up to 4 hours of coaching support with Superbloom.
  • In the Second Stage (if you are a part of it), coachings are mandatory for each project. Superbloom is one of the coaching partners for the Second Stage.

How to book? 📌

  1. First, think about what you would like help with. If it helps, you can check out the list of topics below 👇
  2. Write us an email at coaching@superbloom.design. If you have looked at our coach profiles and already have an idea who you’d like to work with, let us know. If you aren’t sure, just ask us to match you with the appropriate coach(es).
  3. Please let us know about:
    • Your preferred languages (all of our coaches speak English, many speak German, but not all)
    • Accessibility needs
    • Any time constraints (e.g., you are going on vacation for two weeks)
    • Whether you would like to meet in person in Berlin or remotely
    • Your preferred online meeting platform (Jitsi, Signal, Whereby, Wire, GMeet, Zoom, or something else?)
    • If you’d like a private session. We are onboarding new coaches, which means your coach may be accompanied by a colleague who is listening and learning.  If that is not ok with you, just say so!
  4. We will be in touch with you within two working days. Once you have booked, you will receive an email confirmation, and the appointment details will be added to your calendar.
  5. You can book each session with a different coach depending on your needs. However, we strongly recommend you consider working with a coach for more than 1 one-hour session.

Who is Superbloom? 🌸

Superbloom, formerly called Simply Secure, was founded in 2014 as a US 501c3 nonprofit to help build usable secure communications tools and make it possible for everyone to have access to security and privacy.

Superbloom leverages design as a transformative practice to shift power in the tech ecosystem. We view design as an opportunity to intervene and center people and their needs. We collaborate closely with others in the space to grow the community focused on shaping our collective online future. Our vision is a world where everyone has the knowledge, network, and digital tools needed to enrich their lives.

What matters for you is that Superbloom supports Prototype Fund teams through individual coaching and direct support in the design of software projects, especially in the areas of design, user experience (UX), strategy, community, and project management. Superbloom and the Prototype Fund have been working together since 2017.

Topics 🎯

Coaches can help you with the following topics:

  • Branding
  • Governance
  • Interface design
  • Team dynamics
  • Illustration + visual design
  • Workflows
  • User research
  • Documentation
  • Information architecture
  • Licensing
  • Writing + communication
  • Fundraising + sustainability
  • Accessibility
  • Narratives + framing
  • Conference presentations
  • Community dynamics

Don't see the topic you need help with on the list? Don't worry, and reach out to us anyway. We will help you find someone who will support you.

Can I prepare my application for the Second Stage with Superbloom? 🔮

Good question! The coaching sessions with Superbloom can NOT be used to prepare your application for the Second Stage (written or pitch).

Of course, it is perfectly fine to discuss how to make your projects more sustainable during the coaching sessions. This is how we define the boundary between “application preparation” and “steps toward sustainability”. What you can't use the coaching sessions for:

  • Support with the preparation of the strategy, content or for the writing of your written application for the Second Stage,
  • Support with the preparation of the strategy, content or for the writing of your pitch for the Second Stage,
  • Any other questions related to working directly on the application.

Sprechstunden 💬

Superbloom also hosts “Sprechstunde” sessions during each round, each with a set topic. One or two coaches with expertise in the topic area are invited to give a short presentation, and afterward, the coaches answer questions from you.

During this round, AMAs will take place on the last Thursday of almost every month, starting in June 2026, from 3:00-4:00 PM CEST. The topics were determined post-kick-off through a survey.

  • 25 June 2026, 3:30 pm – 4:30 pm CEST: User testing
  • 27 August 2026, 3:30 pm – 4:30 pm CEST: Narratives and Framing
  • 24 September, 3:30 – 4:30 pm CEST: Fundraising and Sustainability
  • 29 October, 3:30 – 4:30 pm CEST: Communication

Prepare for your session 📚

Prepare for your session:

  • Strongly recommended: write to your coach(es) in advance with some info about what you’d like to discuss, and include a link to your work in progress if possible. This helps them prepare to help you.
  • Check you’ve received a calendar invite with a booking link
  • Enter the call five minutes early to cover off any potential tech glitches

Please bring the following to your session:

  • A list of questions, goals, challenges, or blocks
  • Any demos, mock-ups, or sketches you may have

Confidentiality 💭

We want you to be able to speak honestly in coaching sessions about struggles you are having, without fear that it will hurt your reputation with the Prototype Fund or the wider community.

Within the Superbloom coaching program: we discuss details about the coaching sessions so that other coaches you work with are caught up. All coaches have access to all session notes left by other coaches. This makes handoffs smooth and efficient, so you don’t have to repeat yourself with new coaches. You can opt out of this by letting your coach know that you would prefer them to keep your session confidential, even from Superbloom.

Example: “Blackbox is having a really hard time managing its community’s expectations around AI.”

With the Prototype Fund team: we discuss the topics we talk about, but not the exact details.

Example: “We did a coaching with Blackbox about the community’s expectations about AI.”

When talking to people outside our coaching program: we may mention the teams we coached, which coaches worked together, and the topics they worked on in very general terms. We won’t publish which teams worked with which coaches. However, coaches may mention teams they have worked with.

Example: “Our coaches Bart and Lisa did an interesting coaching session about community-building the other day, and we learned X and Y.”

Example: “Oh, I know Blackbox! I did coaching with them through the Prototype Fund.”

Feedback ♻️

We really welcome your feedback. We truly do.

It’s important for us to understand how we’re doing. Feedback motivates coaches to continue contributing their time and expertise. It helps us evaluate our work against our mission and impact goals. It also helps us improve the program's logistics.

After each coaching session, we’ll send you a very short survey (just 5 questions!). We’d really appreciate it if you could take a minute to fill it out.

And if surveys aren't your thing, or you’d prefer to share feedback another way, please feel free to email us directly coaching@superbloom.design. We’d love to hear your thoughts, delights, frustrations, and suggestions.